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Bill Express’ BOPO platform down

A customer loaded their BOPO card here in Australia with cash. Their friend overseas tried to withdraw cash from the BOPO account, as they have done previously, without success. Several calls later,...

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Bill Express fall out continues

I have been told that a company called Loyalty Direct Pty Ltd terminated the services of 35 employees on Friday of last week without redundancy or accrued benefits paid. I have also been told that...

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The dark Bill Express screen

I was surprised when Bill Express announced their deal with the Swish group last month about in-store advertising screens. This was the day before Bill Express sought suspension because of a supplier...

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Bill Express marketing fees missing in action

When Bill Express unilaterally removed the marketing and other rebates in February, they introduced a new pricing structure which included the quarantining of around 30% of my revenue from bill payment...

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The elephant in the room

The elephant in the room at the ANF National Convention this week has been the Bill Express issue. Just about every newsagent I meet asks what is likely to happen and whether they will have to pay back...

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Bill Express in the news again

The Age has a good story today about some of the challenges around OnQ and Bill Express. My only comment would be that there could have been more complete coverage of the plight of newsagents....

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Newsagents and the Bill Express contract

While the ANZ and other Bill Express creditors and stakeholders are, I suspect, working through the weekend on a restructure for the business, Newsagents are looking at how they can get out of their...

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Bill Express and the direct debit

Given the mess of Bill Express and the removal of subsidies paid to newsagents by the company, some newsagents are taking steps to cancel direct debit arrangements for payment of the old Bill Express...

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Bill Payment growth is a surprise

I am surprised at the 34% increase in bills paid in our newsagency using Bill Express in May 2008 compared to May 2007 given the poor health of the Bill Express company. Bill payment continues to be...

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Bill Express to do a Lazarus?

A report on Page 62 of today’s Australian Financial Review suggests that the company is close to sorting its woes out. I am interested that the key quotes from Ian Christiansen, CEO of Bill Express,...

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Questions about Bill Express

The anger of newsagents about the Bill Express mess continues to grow. If what I hear, more groups are forming looking at legal action and more individual newsagents are seeking their own legal advice....

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Eftpos offer for newsagents

The folks at St.George have prepared a flyer to promote the merchant offer for Tower and eziPass newsagents. This is the same offer subsequently followed by the ANF but not promoted by them. Many...

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Bill Express, who knew what and when

While the future of Bill Express remains unknown – the company extended its trading halt another five days today (groan) – the hunt for evidence and for people of interest by those behind several...

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Bill Express and the ACCC

The Queensland Newsagents’ Federation is engaged in dialogue with the ACCC on behalf of newsagents on the Bill Express issue. This has developed as a result of the advice provided by the QNF to its...

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Bill Express creditors stalled on an agreement?

Bill Express (BXP) owes me close to $2,000 in unpaid fees for each of my newsagencies. These debts are growing by an estimated $500 a month across the two businesses. In the four months that Bill...

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Victorian newsagents meeting re Bill Express

A newsagent-only meeting about Bill Express has been organised for Thursday of this week. The purpose of the meeting is to provide newsagents with information and a forum through which a course of...

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Vic. newsagent anger over Bill Express

The phones have run hot today following the announcement of a newsagent only meeting in Melbourne this Thursday, June 19, to discuss Bill Express. The most common feedback is – at last newsagents are...

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Vic. newsagent meeting on Bill Express tomorrow

VANA sent a fax to Victorian newsagents yesterday saying it was not involved in the newsagent meeting tomorrow about Bill Express. They could have been involved but they chose not to – probably because...

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QLD newsagents to meet on Bill Express

The Queensland Newsagents’ Federation has organised a meeting for Tuesday June 24 at 3pm at the GNS offices to advise attendees about avenues of possible relief open to them. The announcement sent...

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Report on Vic newsagent Bill Express meeting

Seventy newsagencies were represented in a meeting held in Melbourne yesterday to discuss Bill Express and the company’s removal of marketing subsidies which it used to promote the service into...

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